Shipping & Returns

Standard Shipping Information

We take the hassle out of shipping with our flat rate of just $9 or spend $80 or more for FREE SHIPPING - no code needed (rates are for Australia only. We are not offering International post at the moment). You can even upgrade to express shipping for just $13.

Our flat rate postage includes tracked parcel post with Australia Post which can take up to 7-10 business days for delivery once it is shipped. If you're in a hurry, you can also upgrade to Express Shipping which will be delivered by Australia Post overnight (two days for rural or remote areas, as determined by Australia Post). Please note standard production and order processing times still apply to express orders, however we do our best to ship them as soon as possible.

We are a small, family run business and appreciate your patience particularly in times of sales. Most of our products are handmade to order by our small team, so we need time to allow time for the production and processing of your order.

Returns

We don't generally accept returns for change of mind, however if there is anything at all you are not satisfied with on receiving your order, please contact us immediately.

Please note: Wood is a natural product and slight variances to grain and texture will occur. All handmade products may have some variations in colour and size.

Our customer's satisfaction is very important to us. If you would like to contact us for any reason, please feel free to use the Contact Us form.